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Before you continue, please understand that:

  • This website is run by a private company. We have no connection to U.S. Citizenship and Immigration Services (USCIS) or any other government agency.
  • YOU must send your completed government forms directly to the USCIS or other government agency. We don’t do that for you.
  • YOU must pay any required fees directly to the USCIS or other government agency. We don’t do that for you.

Terms of Use

Welcome to the Terms of Use (“Terms”) for the website www.usimmigration.us (the “Website”), which is
owned and operated
by US Immigration Technology LLC, a Delaware limited liability company (referred to herein as “we,”
“our” “us” or “Company”). These Terms create an agreement between you and us applicable to your use of
our Website. We reserve the right, at any time, to modify, alter, or update these Terms, and you agree
to be bound by such modifications, alterations, or updates once they are posted on our Website. You
acknowledge and agree that Company’s Privacy Policy, as contained on
this Website, is incorporated herein by this reference and is thereby a part of these Terms.

Filling out U.S. immigrations forms is not an easy task. Our Website is designed to provide software
which will enable you to fill out U.S. immigration forms by yourself based on the specific information
and direction which you provide, which we then deliver to you along with the original Government
instructions. On our Website you will also find helpful information regarding immigration issues and
related products. We cannot control in any manner the requirements of the United States Citizenship and
Immigration Service and the United States Department of State and what information and/or documents are
required in their respective applications, but our goal is to guide you through the application process
based on your specific direction. Our information, products, and software to fill out U.S. immigration
forms is collectively referred to as our “Service” or “Services”. All of our Services are subject to
these Terms, and any payment we receive shall be in exchange for our Services.

Please note that we are not a law firm and neither we nor any of our employees or representatives
provide legal services or legal advice. Further, use of the Website does not create any relationship
to the same effect as that between a lawyer and client. We also are not a government agency and are
not affiliated with nor endorsed by any government agency. Our Services do not substitute for the
advice of a lawyer. We make no representations or warranties, express or implied, regarding the
legal or other consequences resulting from your use of the Website and/or the Service. If you have
specific or unique problems which are complex or require legal advice, please consult with and
obtain legal advice from a qualified lawyer. Please note that decisions regarding the contents of
any particular field in the software we provide, as well as the choice of the relevant form itself,
are solely and exclusively your own.

Should you object to any of these Terms, Company’s Privacy Policy, any of our guidelines, or any
subsequent modifications thereto or become dissatisfied with Company or the Website in any way, you
should immediately discontinue use of the Website. These Terms will remain in full force and effect as
long as you are a user of the Website and in the event of termination of any membership, service or
feature, you will still be bound by your obligations under these Terms, including any indemnifications,
warranties and limitations of liability.

You agree that by using, or continuing to use, the Website you agree unreservedly to the Terms, as such
Terms may be modified, and any use of the Services by you after the Terms have been modified on this
Website shall constitute your acceptance of these Terms, as modified. You agree that Company is
permitted to access and use any other information provided by you to perform the Services and, if
necessary, to access such information to obtain contact information in order to provide notifications
relating to the Services provided to you by the Company.

You warrant and acknowledge that you are:

  1. at least eighteen (18) years of age, and
  2. entitled in law to enter into a contract subject to the Terms.

Access to the Services and Website

We reserve the right to terminate or deny your access to the Website at any time in our absolute and sole
discretion. We grant you a non-exclusive, limited, revocable, non-transferable license to access the
Website and use the Services for your own personal use, and not to download or modify it or any portion
thereof (other than as expressly permitted by Company.) Except for the limited license mentioned above,
you are not granted by the Terms or your use of the Website or otherwise in any way any right or license
in or to any intellectual property rights owned by or licensed to us or any third party and used on or
in relation to the Website and its content, including the ‘look and feel’ of the Website. You agree not
to attempt in any way to use the Website after any termination or denial of access by us. Without
prejudice to any other relief against you for unlawful conduct, a breach in any way by you of any of the
Terms shall result in the automatic termination, without notice to you, of your license to access the
Website and utilize the Services.

Pricing

Prices posted on the Website are the fees which are payable to us for your use of the Services.
Additional processing and filing fees (if any, the “Government Fees”) are payable either to the U.S.
Citizenship and Immigration Services (formerly known as the INS) (“USCIS”) or to the U.S. Department of
State. These additional Governmental Fees are not included in the price for the Services posted on the
Website. You must pay these Government Fees separately at the time your application is submitted.

Your Personal Account

You may browse the Website and view certain content without registering, but as a condition to using
certain aspects of the Website, you are required to register with us and select a password and email
address (“User Identification”). When you sign up and create an account, you are entirely responsible
for maintaining the confidentiality of your password. You agree not to use the account, username, or
password of another person at any time or to disclose your password or to any third party. You agree to
notify us immediately in writing if you suspect any unauthorized use of your account or access to your
password and to immediately change your password. You are solely responsible for any and all use of your
account. In relation to the User Identification, you agree to provide us with accurate, complete, and
updated registration information. Failure to do so shall constitute a breach of these Terms, which may
result in immediate termination of your account with us. You shall not

  1. select or use as a User Identification either the name or email of another person with the intent to
    impersonate that person;
  2. use as a User Identification either a name or email subject to any rights of a person other than you
    without appropriate authorization; or
  3. use as a User Identification either a name or email that is otherwise illegal, offensive, vulgar or
    obscene.

We reserve the right to refuse registration, cancel a User Identification or deny your access to the
Website in our sole discretion. You are solely responsible for activity that occurs on your account and
shall be responsible for maintaining the confidentiality of your password and security information.

Restrictions on Use of Website

You may not:

  1. make any resale or commercial use of the Website or its content;
  2. make any derivative use of the Website or its content;
  3. use any data mining, robots, or similar data gathering and extraction methods within the Website,
  4. copy, reproduce, republish, upload, post, transmit, or distribute in any way any materials or
    products found on the Website unless we permit such actions;
  5. use, frame or utilize framing techniques to enclose any trademark, logo or other proprietary
    information (including the layout or design of any page of the Website);
  6. use any meta tags or any other “hidden text” utilizing the same or similar name, trademark, or
    product name of the Company without our prior written permission or as expressly permitted herein;
  7. remove any copyright, trademark or other proprietary rights notices contained on the Website;
  8. use the Website or its content for any unlawful purpose;
  9. make any resale or commercial use of the Website or its content; or
  10. take any action that imposes or may impose (in our sole discretion) an unreasonable or
    disproportionately large load on our (or our third party providers’) servers.

Limitations on Services

USCIS publishes updated forms or changes filing fees from time to time. If you expect to delay submitting
your application to USCIS, be sure to confirm that the form you have printed is still being accepted by
USCIS prior to filing and that the amount of the filing fee is still correct. You can check whether your
form is still current and the current filing fee at any time by logging into our Application Support
Center. You acknowledge that we are not responsible for any denial of your immigration application by
USCIS for any reason whatsoever (including delivery requirements and/or the appropriateness of your
immigration application form(s).We are not responsible for USCIS not following their own published
guidelines as made available to the general public via their website. You acknowledge that we may
establish limits concerning use of the Services and we reserve the right at any time to modify the
Services (or any part thereof), including but not limited to the Website’s content, functionality or
hours of availability, upon publishing notice of such changes on the Website.

None of the above referenced limitations on Services will be cause for a refund for Services and we shall
not be liable to you or to any party for any modification, suspension or discontinuance of the Services.

Links to Third Party Sites

The Website may contain links to other websites, which are completely independent of this Website and are
provided to you only as a convenience. We make no representation or warranty as to the accuracy,
completeness or authenticity of the information contained in, or the products or services provided or
sold by, any such site. Your linking to any other websites is at your own risk and you acknowledge that
you bear all risks associated with access to and use of any content, information, data, advertising,
products, services, or materials on or available through such websites, and your access to and use of
such websites is subject to the terms and conditions of use applicable to such websites. You agree that
we are is not responsible for any loss or damage of any sort you may incur from dealing with such third
party website(s).

Ownership

All right, title and interest in and to all the Website and content thereof and all related intellectual
property rights and other legal rights (excluding any governmental forms and documents), are owned
either by us or by third party authors, developers, or vendors who have licensed the same to us but in
no event by you. Nothing on this Website shall be construed to confer any license under any of Company’s
intellectual property rights, whether by implication, estoppel, or otherwise, other than the limited
license set forth herein, and in no event shall you have any ownership rights whatsoever. Any rights not
expressly granted herein to you are hereby reserved by us.

Refund Policy

if you would like to request a refund of the fee you paid to the Company for use of the Service, your
refund request must be made (i) within thirty (30) days of the original payment
date and (ii) prior to a) the completed application being printed, b) the
downloadable product (e.g. E-Book guide) being downloaded, or c) the physical product (e.g. DVD) being
shipped.

From time to time, Company may promote a special offer on its website or via email or any other place of
its choice (“Special Offer”). If there is a conflict between these Terms and any such Special Offer, the
Special Offer terms, conditions and refund policies shall apply.

Unless specifically stated to the contrary herein, all refunds will be calculated based on the purchase
price paid at the time of purchase.

Notwithstanding anything to the contrary herein, if you are a resident of the state of California,
Illinois, Maryland, Michigan, Minnesota, or New York you shall have the right to rescind the transaction
for any reason, and receive a full refund, within either seventy-two (72) hours
or three (3) business days of entering into the contract for such services, whichever is longer.

If, at any time, you receive a final denial from the USCIS of the application you
created after successfully using the Service, Company will refund the fee you paid to the Company for
use of the Service and any filing fee you paid to the government directly related to the denied
application (“Money-Back Guarantee”).

Money-Back Guarantee refund request(s) must be made within ninety (90) days of
the date of the final denial by the USCIS. Only the actual applicant (the person whose name appears on
the denied application) is eligible to receive a Money-Back Guarantee refund. No refund will be granted
to a third party who is not the applicant.

You also will not be eligible for a Money-Back Guarantee refund if your application is denied or rejected
by the USCIS because of a clerical error or inconsistency, missed field on your application, incorrect
or missing documentation or a similar administrative issue.

We reserve the right to seek additional information regarding the basis for denial by the USCIS prior to
issuing a refund. In the event such additional information is requested, we will process your Money-Back
Guarantee refund request and make a decision either to approve or deny your request within fourteen (14)
days from receipt of all requested documentation.

All approved refunds for credit and debit card transactions are issued within two (2) business days.
However, please be aware that it can take your bank up to five (5) additional business days for the
credit transaction to post to your credit card or bank account, or for the pending charge to be
cancelled.

To request a refund, please Contact
Us.

Digital Millennium Copyright Act

We respect the intellectual property rights of others, and requires that all of our users do the same.
You may not upload, embed, post, email, transmit or otherwise make available any material that infringes
any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. We
have the right to terminate a user’s use of the Website for such actions. If you believe your work has
been copied and posted on the Website in a way that constitutes copyright infringement, please send our
Copyright Agent a notification of claimed infringement with all of the following information: (a)
identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works
are covered by a single notification, a representative list of such works; (b) identification of the
claimed infringing material and information reasonably sufficient to permit us to locate the material on
the Website; (c) information reasonably sufficient to permit us to contact you, such as an address,
telephone number, and, if available, an email address; (d) a statement by you that you have a good faith
belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a
statement by you, made under penalty of perjury, that the above information in your notification is
accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
(f) your physical or electronic signature.

Notices to our designated Copyright Agent to receive notifications of claimed infringement should be
mailed to: US Immigration Technology LLC, c/o “Copyright Agent”, 10624 S. Eastern Ave, Suite 797,
Henderson, NV 89052. For clarity, only DMCA notices should go to the Copyright Agent; any other
feedback, comments, requests for technical support, and other communications should be directed to our
customer service department via our Contact
Us page. You acknowledge that if you fail to comply with all of the requirements of this
Section, your DMCA notice may not be valid.

Limitations of Liability and Damages

UNDER NO CIRCUMSTANCES SHALL COMPANY BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY DAMAGES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING
FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICES, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE
OF THE WEBSITE OR THE SERVICES, FROM INABILITY TO USE THE WEBSITE OR THE SERVICES, OR THE INTERRUPTION,
SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE SERVICES. SUCH LIMITATION
SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED
THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICES OR ANY LINKS ON THE WEBSITE, AS
WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE
WEBSITE OR THE SERVICES OR ANY LINKS ON THE WEBSITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT
PERMITTED BY LAW. YOU ACKNOWLEDGE THAT COMPANY HAS SET ITS PRICES AND PROVIDED ACCESS TO OR USE OF THE
WEBSITE AND THE SERVICES, AND/OR ANY CONTENT IN RELIANCE OF THE LIMITATIONS OF LIABILITY AND DAMAGES AND
THE INDEMNITY SET FORTH HEREIN.

Disclaimer of Warranties

YOU AGREE THAT USE OF THE WEBSITE IS ENTIRELY AT YOUR OWN RISK. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR
OMISSIONS IN THE WEBSITE OR ITS CONTENT. THE WEBSITE IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS,
WITHOUT ANY WARRANTIES OF ANY KIND. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION,
TEXT, GRAPHICS, LINKS, AUDIO VISUAL RECORDINGS, PICTURES OR OTHER ITEMS CONTAINED WITHIN THE WEBSITE’S
CONTENT. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE
EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, WE
DISCLAIM ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE
WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ANY WARRANTIES FOR OTHER SERVICES OR GOODS
RECEIVED THROUGH OR ADVERTISED ON THE WEBSITE, OR ACCESSED THROUGH ANY LINKS ON THE WEBSITE. TO THE
FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN
CONNECTION WITH THE WEBSITE. WE MAKE NO COMMITMENT TO UPDATE THE INFORMATION CONTAINED IN THE WEBSITE.
YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE
AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THIS WEBSITE. AND ALL CHARGES RELATED THERETO. YOUR USE OF
THIS WEBSITE AND ANY PRODUCTS PROVIDED THROUGH THE WEBSITE OR ANY THIRD PARTY WEBSITE ARE ENTIRELY AT
YOUR OWN RISK.

Enforcement of Terms

We may investigate fully any reported breach of the Terms or other complaints, and take any action which
we deem, in our absolute and sole discretion, to be appropriate. For the avoidance of doubt, we are not
obligated to take any such action. We are not be liable to you or any third party for any termination of
your access to the Website, and you agree not to attempt to use the Website after said termination. We
also reserve the right to report any activity that we suspect violates any law or regulation to
appropriate law enforcement officials or other third parties. In order to protect our rights, property,
personal safety, and those rights, property and the personal safety of our users and viewers, and to
ensure the integrity and operation of our business and systems, we may choose to cooperate with any law
enforcement request for information or documents, any administrative, civil or criminal subpoena, or any
court order, and we may disclose your information (including, without limitation, user profile
information (i.e. name, e-mail address, etc.), IP addressing traffic information, and usage history
regarding a user in connection with such circumstances.

User Acknowledgments

By using the Website, you agree that (a) Company is not representing you in any legal matter; (b) there
is no attorney-client privilege with Company; (c) you have been informed of the Services that Company is
performing, and the cost of these Services; and (d) no governmental entity or authority has evaluated or
approved Company’s knowledge or experience, or the quality of Company’s Services.

A portion of the money paid by you may, as shown on the Website and in your receipt, may be a fee for
legal services to be provided to you directly by an independent immigration lawyer (“Lawyer”). This
Lawyer is not employed by Company. Your terms of your agreement and the nature of your relationship with
the Lawyer is governed by a separate Limited Scope Representation Agreement between you and the Lawyer.
Company is not a party to that agreement. The Lawyer’s representation of you, if any, will be limited to
the services described in the Limited Scope Representation Agreement, unless you and the Lawyer
otherwise agree in writing.

Customer Care – Technical Issues

If you encounter a technical problem when attempting to print or otherwise access your completed
application, or some other problem when attempting to utilize the Services, Customer Care may be able to
assist you with your problem. If you contact Customer Care and request that your completed application
be sent to you, you acknowledge and agree that you are specifically authorizing Customer Care to log in
to your account to generate your application and then view your application data to ensure that it was
generated properly. You further acknowledge and agree that we are not liable in the event that your
application data is somehow misappropriated. If you contact Customer Care and request that a customer
service representative remotely control your computer in order to try to resolve your technical problem,
you acknowledge and accept that we are not liable for any technical problems that may persist or arise
with your computer after doing so.

Arbitration

If you and our Customer Care Center cannot resolve your complaint to your satisfaction, or if we have not
been able to resolve a dispute with you after trying to do so informally, we each agree to resolve those
disputes through binding arbitration rather than in court. Company and you agree to binding arbitration
regarding any and all disputes and claims between us (“Claims”) before a single arbitrator located in
Wilmington, Delaware, chosen by the American Arbitration Association (“AAA”). The arbitration shall be
conducted in accordance with AAA’s rules and procedures, except as expressly modified by this paragraph.
The arbitrator’s decision on the Claims shall be a final and binding determination and shall be fully
enforceable as an arbitration award in any court having jurisdiction and venue over the parties. The
arbitrator shall also award the prevailing party his/her or its attorneys’ fees, and the other party
shall pay the arbitrator’s fees and expenses. For such purpose, the arbitrator shall determine the
prevailing party. Each party to this Agreement submits to the exclusive jurisdiction of the courts
located in Wilmington, Delaware, for purposes of compelling arbitration or giving legal confirmation of
any arbitration award. Claims would include but not be limited to claims arising out of or relating to
any aspect of our relationship, claims that arose before these Terms became effective, claims that may
arise after the termination of these Terms, claims that are subject of a purported class action
litigation in which you are not a member of a certified class.

Your use of this Website and/or the purchase of any Services constitutes your agreement to the Terms
which included resolving any dispute thru binding arbitration. For the purposes of arbitration,
references to “Company,” “you,” and “us” include our respective subsidiaries, affiliates, agents,
employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized
users or beneficiaries of Services under these Terms or any prior agreements between us. This
arbitration provision does not preclude you bringing issues to the attention of federal, state, or local
agencies.Such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by
entering into these Terms, you and Company are each waiving the right to a trial by jury or to
participate in a representative, group, collective or class action or arbitration. You acknowledge that
use of this Website and/or purchase of Service constitutes a transaction in interstate commerce. The
Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this Arbitration
Agreement. This Arbitration Agreement survives termination of these Terms.

A party seeking arbitration under these Terms must first send, by U.S. certified mail, a written Notice
of Dispute (“Notice”) to the other party. A Notice to Company should be addressed to: US Immigration
Technology LLC, c/o”Notice Agent”, 10624 S. Eastern Ave, Suite 797, Henderson, NV 89052 (the “Notice
Address”). Company may send a written Notice to the electronic mail address that you provided when you
created an account, if any. The Notice must (a) describe the nature and basis of the claim or dispute
and (b) set forth the specific relief sought (“Demand”). If Company and you do not reach an agreement to
resolve the claim within 30 days after the Notice is received, you or Company may commence an
arbitration proceeding. During the arbitration, the amount of any settlement offer made by Company or
you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any,
to which you or Company is entitled.

 You may download or copy
a form
to initiate arbitration from the AAA website at http://www.adr.org/aaa/ShowPDF?doc=ADRSTG_015820.
(There is a separate form for California residents, also available on the AAA’s website at:
http://www.adr.org/aaa/ShowPDF?doc=ADRSTG_015822.)
After we receive notice at the Notice Address that you have commenced arbitration, we will promptly
reimburse you for your payment of the filing fee, unless your total claim is for more than $75,000. If
your total claim exceeds $75,000, the payment of all arbitration fees will be governed by the AAA rules.
The filing fee for consumer-initiated arbitrations is currently $200, but this is subject to change by
the arbitration provider. If you are unable to pay this fee and your total claim is for $75,000 or less,
we will pay the filing fee directly after receiving a written request at the Notice Address. Except as
otherwise provided herein, we will pay all AAA filing, administration, and arbitrator fees for any
arbitration initiated in accordance with these Terms. If, however, the arbitrator finds that either the
substance of your claim or the relief sought in the Demand is frivolous or brought for an improper
purpose (as measured by the standards in Federal Rule of Civil Procedure 11(b)), then the payment of all
such fees will be governed by the AAA Rules. In such case, you agree to reimburse us for all monies
previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. All
arbitration proceeding will be governed by the Commercial Dispute Resolution Procedures and the
Supplementary Procedures for Consumer Related Disputes (collectively, the “AAA Rules”) of the AAA, as
modified by these Terms, and will be administered by the AAA. The AAA Rules are available online at
www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator is bound by these Terms. All issues
are for the arbitrator to decide, except that issues relating to the scope, enforceability, and
interpretation of the arbitration provision and the scope, enforceability, and interpretation of
paragraph (f) are for the court to decide. Unless we and you agree otherwise, any arbitration hearings
will take place in the county or parish of the contact address you submitted to us. If your total claim
is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of
documents submitted to the arbitrator, by a telephone hearing, or by an in-person hearing governed by
the AAA Rules. If you choose to proceed either by telephone or in person, we may choose to respond only
by written or telephone. If your claim exceeds $10,000, the AAA Rules will determine whether you have a
right to a telephone or in-person hearing. The parties agree that in any arbitration under these Terms,
neither party will rely on any award or finding of fact or conclusion of law made in any other
arbitration to which we were a party. In all cases, the arbitrator shall issue a reasoned, written
decision sufficient to explain the findings of fact and conclusions of law on which the award is based.

The arbitrator may award monetary and injunctive relief only in favor of the individual party seeking
relief and only to the extent necessary to provide relief warranted by that party’s individual claim YOU
AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL
CAPACITIES AND NOT AS PLAINTIFFS OR CLASS MEMBERS IN ANY PURPORTED REPRESENTATIVE, GROUP OR CLASS ACTION
OR ARBITRATION, OR IN THE CAPACITY OF A PRIVATE ATTORNEY GENERAL. Further, unless both you and Company
agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise
preside over any form of a representative, group or class proceeding. The arbitrator may award any
relief that a court could award that is individualized to the claimant and would not affect other
customers. Neither you nor we may seek non-individualized relief that would affect other customers. If a
court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a
particular claim for relief, then that claim (and only that claim) must be severed from the arbitration
and may be brought in court. All other claims remain subject to this Arbitration Agreement.

If the total amount in dispute exceeds $75,000 or either party seeks any form of injunctive relief,
either party may appeal the award to a three-arbitrator panel administered by AAA by a written notice of
appeal within thirty (30) days from the date of entry of the written arbitration award. An award of
injunctive relief shall be stayed during any such appeal. The members of the three-arbitrator panel will
be selected according to AAA rules. The three-arbitrator panel will issue its decision within one
hundred and twenty (120) days of the date of the appealing party’s notice of appeal. The decision of the
three-arbitrator panel shall be final and binding, subject to any right of judicial review that exists
under the FAA.

Notwithstanding any provision in these Terms to the contrary, we agree that if we make any material
change to this arbitration provision (other than a change to any notice address, website link or
telephone number), that change will not apply to any dispute of which we had written notice on the
effective date of the change. Moreover, if we seek to terminate this arbitration provision, any such
termination will not be effective until at least thirty (30) days after written notice of such
termination is provided to you, and shall not be effective as to disputes which arose prior to the date
of termination.

In order to contact Company regarding a complaint about the Service, please Contact
Us.

Choice of Law

The Terms and the relationship between you and Company shall be governed by the laws of the State of
Delaware without regard to any conflicts of laws principles.

General Information

The Terms constitute the entire agreement between you and us and govern your use of the Website and the
Services, superseding any prior agreements between you and us. Any failure by us to exercise or enforce
any right or provision of the Terms shall not constitute a waiver of such right or provision. The Terms
do not limit any rights that we may have under trade secret, copyright, patent or other laws. The our
employees are not authorized to make modifications to the Terms, or to make any additional
representations, commitments, or warranties binding on us, except in a writing signed by one of our
authorized officers. If any provision of the Terms is found by a court of competent jurisdiction to be
invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’
intentions as reflected in the provision, and the other provisions of the Terms remain in full force and
effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action
arising out of or related to the use of the Website, and/or the Services and/or the Terms must be filed
within one (1) year after such claim or cause of action arose or be forever barred. You also agree that
the Terms shall not be construed against the drafting party, i.e., Company. You warrant, represent and
agree that, by accessing and/or using of the Website, its content and/or the Services, you:

  1. do so with knowledge of any and all rights that you may have with respect to the provisions of these
    Terms,
  2. have carefully read and considered these Terms and fully understand its contents and the
    significance of its contents,
  3. are consenting to these Terms of your own informed and free will, based upon such party’s own
    judgment and without any coercion or fear of retaliation, and
  4. you have been afforded the opportunity to obtain independent legal advice with respect to these
    Terms.

Further, unless both you and us agree otherwise, the trier of fact may not consolidate more than one
person’s claims, and may not otherwise preside over any form of a representative or class proceeding. In
addition, in the event of a breach of these Terms by you, we will, in addition to all other remedies
available to it, be entitled to equitable relief by way of a temporary restraining order, or preliminary
or permanent injunction and any other legal or equitable remedies.